Effective Date: May 2025
Trans Radio UK (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information when you interact with our services, including our website, mobile apps, radio streams, events, and other activities.
1. Who We Are
Trans Radio UK is a radio station by and for the trans and broader LGBTQ+ community. We are passionate about creating a safe, inclusive space both on-air and online.
2. What Information We Collect
We may collect and process the following types of information:
- Personal information: such as your name, email address, social media handles, or any details you voluntarily provide through our contact forms, listener shoutouts, competitions, or surveys.
- Technical data: such as your IP address, browser type, time zone, and operating system when you visit our website.
- Usage data: including how you use our website and services, the pages you view, and how long you spend on them.
- Cookies: Please see our Cookie Policy for more details.
3. How We Use Your Information
We use your information to:
- Provide you with access to our radio services and content.
- Respond to enquiries, messages, or shoutout requests.
- Improve our website, services, and content.
- Communicate updates, promotions, and news (if you have opted in).
- Administer competitions or giveaways.
- Ensure our platforms remain safe, inclusive, and free from abuse.
4. Legal Bases for Processing
We rely on the following legal grounds for processing personal data:
- Your consent (for example, when you subscribe to newsletters or enter a competition).
- Our legitimate interests (such as improving services or protecting our community).
- Compliance with legal obligations.
5. How We Share Your Data
We do not sell your personal data. We may share limited information with trusted third parties who help us operate the station, such as IT providers or email service platforms. These parties are contractually obliged to protect your data and only use it for our agreed purposes.
6. How We Store and Protect Your Information
Your data is stored securely. We take appropriate measures to protect it from loss, misuse, or unauthorised access. Only authorised members of our team or partners have access to the information needed for their specific role.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict certain types of processing.
- Withdraw consent at any time where applicable.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to other websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies if you interact with them.
9. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data in error, please contact us immediately.
10. Contact Us
If you have any questions about this Privacy Policy or the data we hold about you, please contact:
Trans Radio UK
Email: info@transradiouk.com
Website: https://www.transradiouk.com
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you.
